FAQ'S
1. How long do I have to initiate an exchange?
- Exchanges can be initiated within seven days of the purchase date.
2. What condition must the items be in for exchange?
- Items must be in their original condition with tags attached.
3. Do I need to provide proof of purchase?
- Yes, proof of purchase is required for all exchanges.
4. Are exchanges subject to availability?
- Yes, exchanges are subject to product availability.
5. Can I receive a refund instead of an exchange?
- No, refunds are not provided. Store credit will be issued for exchanged items.
6. Is there a limit to the number of items I can exchange?
- There is no limit to the number of items you can exchange within the seven-day window.
7. Can I exchange online purchases in-store?
- Yes, online purchases can be exchanged in-store following the same policy guidelines.
8. What if I receive a defective item?
- Please contact customer service immediately to arrange for a replacement or exchange of defective items."